Quick answers to the most common questions about distribution, royalties, rights, timelines, and support. If you don’t see your question here, reach out — we’re happy to help.
Spotify, Apple Music, Boomplay, YouTube Music, Deezer, TikTok, Facebook/Instagram, Audiomack and 200+ more DSPs worldwide.
After your release is approved, most stores ingest within 2–5 business days. Allow 10–14 days ahead of release date if you want editorial pitching and pre‑saves.
Audio: WAV 16‑24bit, 44.1kHz (no clipping). Artwork: JPG/PNG, 3000×3000px, no URLs or pricing text, no borders, and must own image rights.
Yes. We can generate UPC (release) and ISRC (track) codes for you, or you can supply your own if you already have them.
Yes. We support pre‑saves and can provide smartlinks. Set your release date at least 10–14 days in advance for best results.
Yes. Submit a support request with the release URL(s) and the exact changes. Propagation windows vary by store.
Royalties are paid after DSPs report and funds clear (typically monthly or quarterly depending on the DSP). You can see reports in your dashboard.
Bank transfer, mobile money (where available), and other regional options. Choose your preferred method in your account settings.
Yes. A minimum payout threshold may apply to reduce transfer fees. It will be shown in your dashboard based on currency and method.
We offer several plans (per‑release or revenue share). See our pricing page or contact sales for custom label deals.
You can assign revenue splits per track or release. We track and allocate royalties accordingly once stores report.
Master royalties come from the recording. Publishing relates to the composition (songwriting). We handle distribution (masters) and offer optional publishing admin guidance on request.
Yes. LabelTune is artist‑first — you retain your master rights unless you sign a different agreement (e.g., distribution/label deal).
Yes, for eligible content. We’ll fingerprint your audio and claim matching UGC/partner uploads. Some content types may be ineligible per platform rules.
Cover songs usually require proper licensing in certain territories; remixes and samples require written permissions from rightsholders. Please ensure you have the rights before submission.
We have zero tolerance for manipulation. Stores may withhold or claw back royalties and may remove the content. Accounts engaging in fraud can be suspended or terminated.
Submit your claim with evidence (links, ownership docs). We investigate and coordinate with stores according to their policies.
Our core product is distribution. If you need publishing administration (PRO registrations, MLC, etc.), contact us for guidance or partner options.
Use the contact form below or email our team. Include release links, ISRC/UPC, and a clear description to speed up resolution.
Yes. We’ll help you re‑deliver releases with the same ISRCs where possible to preserve playcounts and playlists.
We operate globally with strong support across Africa and the diaspora (Accra, Lagos, Nairobi, Johannesburg, and beyond).
Yes, for labels and teams. Ask about multi‑artist dashboards, sub‑accounts, and advanced analytics.
You can upgrade/downgrade between plans. Cancellation stops future renewals; existing content may remain subject to store policies.
See our Terms and Conditions and Privacy pages. Using our services means you agree to those policies.
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Response times may vary during weekends and holidays.
